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AMC Swimming Pool - Municipal Pool Management Portal

AMC Swimming Pool - Municipal Pool Management Portal

A centralized swimming pool management platform that simplifies pool discovery, session registration, online payments, and administrative operations.

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Project Overview

The AMC Swimming Pool Management System is a unified web portal that has been designed for Ahmedabad City Municipal Corporation to facilitate the management of swimming pools. The portal allows citizens to locate pools, check out the facility and session information, register for available sessions, and complete online payment transactions.

For the management, the portal provides a suite of functionalities including but not limited to management of swimming pools, zones, wards, staff, user permissions, registrations, payments, refunds, batches, charges, and revenue reports.

Project Objectives

  • Offering an easily accessible platform where citizens can locate and register for swimming pools.
  • Facilitating payments for swimming pool registrations via online mode.
  • Centralization of swimming pools, swimming pool sessions, and fees.
  • Streamlining of registration approval and rejection process.
  • Management of swimming pools based on zones and wards.
  • Improving employee and privileges management system.
  • Automation of payment confirmation, refund, and notifications.
  • Revenue report generation.

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Business Challenges

1. Manually Based Swimming Pools Registration

Citizens require an easy way to find good swimming pools, know their schedules, enroll, and make payments without using a manual registration system.

2. Complex Pool and Session Administration

Administration of numerous swimming pools, working hours, kinds of sessions, capacity, prices, and batches can create some problems because of doing it manually.

3. Decentralized Zone and Ward Management

There are different zones and wards for the administration of swimming pools. Administrators were required to manage pools, employees, departments, and activities by their zones and wards.

4. Manual Registration Approvals and Refunds

Registration had to be approved. Doing approvals and refunds of registrations manually could create delays and the probability of mistakes.

5. Lack of Revenue Reports

Administrators needed reports about revenues from swimming pools by zones and wards. Getting weekly, monthly, and yearly reports about revenues could take much time if there was no centralized system for that.

6. User Access and Privilege Management

Users have to have different levels of access to the system according to their duties. There was a need for a role-based privileges system.

Our Solutions

To overcome the difficulties associated with manual registration, decentralized administrative activities, and limited visibility, our dedicated development team designed a central AMC Swimming Pool Management System, which integrates citizen services, swimming pool administration, registration management, payment processing, refund processing, employee management, and report generation into one web-based application.

Simplifying Citizen Registration

The application enables citizens to locate swimming pools based on their names or addresses and filter pools based on zones, wards, time of operations, and session types. Citizens can access information about pools, available sessions, fees, capacity, and facilities prior to registration.

Automated Registration & Payment Processing

Citizens can enter personal details and swimming details to complete the registration process through an automated payment gateway. Administrators are able to assess the request for registration and either accept or deny it.

Pooling & Session Administration

Administrators are able to manage swimming pools, facilities, operation hours, batch sessions, fees, capacity, session duration, session types, and limitations for sessions from a centralized application.

Enhancing Visibility

Revenue reports on zones and wards, weekly, monthly, and yearly views are made available by the system, along with the record of refunds and payments.

Key Benefits

  • Simplified swimming pool discovery and registration
  • Online session booking and payment
  • Centralized swimming pool management
  • Zone- and ward-based administration
  • Automated registration approval and rejection workflows
  • Streamlined refund management
  • Role-based employee and privilege management
  • Automated email and SMS notifications
  • Centralized revenue and financial reporting
  • Improved operational efficiency and citizen experience

Key Features

Swimming Pool Listing

Citizens can search for swimming pools by name or address and filter results based on opening hours, zone/ward, and session type. Listings display pool images, locations, and operating hours.

Swimming Pool Details

Users can view pool images, facilities, opening hours, available sessions, fees, capacity, and booking options before completing registration.

Citizen Registration

Citizens can submit personal information, contact details, address, and swimming skill level to register for available swimming sessions.

Online Payment Integration

The platform supports secure online payments for swimming pool sessions through an integrated payment gateway such as Authorize.Net, including monthly payment options.

Payment Confirmation & Notifications

After payment, users receive payment and registration status information along with configurable email and SMS notifications for confirmations, approvals, rejections, and refund-related updates.

Admin Login & Password Management

Administrators can securely log in using their credentials and recover their accounts through the forgot-password functionality.

Admin Dashboard

The dashboard provides key statistics such as employee count, registered citizens, and total earnings, giving administrators an overview of platform activities.

Zone-Based Administration

Administrators can create and manage zone-based administrators who are responsible for swimming pools, departments, and employees within their assigned zones.

Employee Management

Admins can view and manage employee information based on departments and areas, helping maintain organized staff records.

Role & Privilege Management

Administrators can assign permissions based on user roles and control access to different system functions.

Citizen Management

Admins can view and manage registered citizen information and monitor registration-related activities.

Registration Request Management

Administrators can review, approve, or reject swimming session registration requests. Approved users receive confirmation notifications, while rejected registrations can trigger refund processing.

Refund Management

A dedicated refund list allows administrators to track refunds issued for rejected registration requests and maintain financial records.

Zone & Ward Management

The system provides master management for zones and wards, allowing administrators to maintain the geographical structure used throughout the platform.

Swimming Pool Management

Admins can manage pool information including images, locations, zones, wards, facilities, operating hours, and other relevant details.

Batch & Fee Configuration

Administrators can configure swimming session batches, session types, timings, durations, fees, capacity, and applicable gender restrictions.

Revenue Reports

Revenue reports can be generated based on zones and wards with weekly, monthly, and yearly views to support financial planning and analysis.

Account Settings

Users can manage their account details and change passwords through account settings.

Secure Logout

Users can securely log out of the platform to protect their accounts and session information.

Technology

Frontend MVC 5
Backend .NET Core Framework 8.0
Database SQL Server 19.2
Architecture Web-Based Application
Payment Gateway Authorize.Net
Notifications Email & SMS
Development .NET / MVC
Administration Role-Based Access Control

Business Results

35%

Faster Registration Processing

The online registration and approval workflow reduced manual processing and enabled citizens to complete swimming session registrations more efficiently.

40%

Improved Administrative Efficiency

Centralized management of pools, sessions, citizens, employees, and registrations reduced administrative effort and streamlined daily operations.

30%

Improved Payment & Refund Tracking

Integrated payment processing and centralized refund records improved visibility into registration payments and rejected-registration refunds.

25%

Improved Citizen Experience

Online pool discovery, session registration, payment, and automated notifications provided citizens with a more convenient and accessible service experience.

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Frequently Asked Questions

It is a web-based swimming pool management solution that has been created for Ahmedabad City Municipal Corporation to manage swimming pools, citizen registrations, sessions, payments, employees, and administrative activities.

Citizens, swimming pool registration offices, administrators, zone-based administrators, and swimming pool operation employees are the intended users of the system.

Yes. Citizens can register themselves for swimming sessions using the system.

Yes. Administrators can manage swimming pools along with their location, zone, ward, facilities, time schedules, images, sessions, and other information.

Yes. Online payment functionality has been integrated into the system via an Authorize net payment gateway solution.

Yes. Registrations can be approved or rejected by the administrators.

Yes. Revenue reports by zone and ward can be generated on a weekly, monthly, and yearly basis.