1. Incorrect Attendance Records
The client used manual recording, spreadsheets, and local software solutions to track the attendance of employees. The process resulted in inaccurate records, missed check-ins, wrong work hour calculations, and even buddy punching. An accurate employee attendance tracking system was needed to solve the problem.
2. Complicated Remote & Field Employee Attendance Verification
As employees worked from various offices, home offices, and field sites, checking their attendance became quite problematic. Conventional attendance systems were unable to prove that employees checked in at certain places and provide a unified view of workforce activity to managers.
3. Payroll Calculation Mistakes & Manual HR Work
As a result of the mistakes in attendance tracking, the HR team had to devote much time to correct timesheets, calculate work hours, and resolve salary issues. The client needed an app with integrated attendance reporting and a payroll system.
4. Biometric Safety & Attendance Fraud
The introduction of facial recognition brought about many problems concerning the privacy of employees, the protection of their biometric data, and verification reliability. The app had to be able to differentiate real users from photos and videos and manage employee information in a secure way.
5. Flaky Internet Connections
Field-based workers found themselves in places with poor or no connectivity in some instances. There was a threat of the loss of check-ins and/or delayed attendance details due to not having an offline capability for taking attendance.
6. Challenging Human Resources and Payroll Systems Integration
Connecting the attendance software with current systems used by enterprises like ADP, Workday, and Okta demanded a lot of integration thinking. The system needed to be able to connect with attendance details and manage identities without disturbing human resources and payroll processes.